Website live chat, answered by real people.

Add a chat to your site and answer every message from one shared inbox. No bots, just your team.

Vizzly and Pitstop run their support on Snoot.

T

Tidewater

Usually replies in a few minutes

Does the Team plan include priority support?

Remy

It does. I can move you over today if you'd like.

Yes please 🙌

Write a message…
Your visitor, on your site
SK

Sarah Kim

Open

[email protected] · on /pricing

Sarah Kim

Does the Team plan include priority support?

It does. I can move you over today if you'd like.

Yes please 🙌

Reply to Sarah…
Your team, in the Snoot inbox

Barely there until they say hi

Your pages load about 15 KB, and the chat itself waits until someone clicks.

How the widget works →

Every page view

Loaded
The chat button
Your widget settings

When someone opens chat

Waiting
The chat window
The live connection
A visitor session, if analytics are on

One inbox for the whole team

Assign, snooze, or close a chat with one key, and your whole team sees it right away.

How the inbox works →

Open

j k to move
MP

Maya Patel

2m

Can I add a second teammate?

JR

Jon Reyes

14m

Invoice shows the wrong company name

Remy
PN

Priya N.

1h

Thanks, that fixed it!

Wrapped up Sarah Kim Undo

Replies that follow them home

If someone leaves before you answer, your reply can still reach them by email.

See every feature →
T

Tidewater replied to your message

To [email protected]

Tidewater replied:

“Found it. The double charge is refunded, and you'll see it in 3 to 5 days.”

Continue chatting

$19 a month for a team of five

You pay for the people answering, not the number of chats. If it's just two of you, it's free.

Compare plans →

Free

$0 /forever

No card needed

2 responders

Starter

$19 /mo

$190/year · two months free

5 responders

Team

$39 /mo

$390/year · two months free

10 responders

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