Customer contacts and chat history
Notes, past chats, and customer details, right next to every conversation.
Notes and history
Anyone on your team can pick up where the last person left off.
Signed in or just visiting
Send a user ID from your app and Snoot links the chat to that customer.
Send the details that help
Plan, signup date, whatever makes the answer easier. You choose what gets sent.
Questions about contacts
- Can Snoot recognize signed-in users?
- Yes. Your server signs a short-lived token, and Snoot uses it to link the chat to the right customer.
- Do visitors have to share an email first?
- No. You decide: let people start chatting right away, ask for details, or require them.
- What can my team see about a customer?
- Past chats, team notes, whether they're signed in, and any details your app chooses to send.
Ready to talk to your customers?
It's free to start, and you can have it running in a few minutes.
Start free