Snoot
Log in Start free

Shared inbox for website chat

Every chat from your site lands in one list your whole team works from.

Start free See pricing

Open

j k to move
MP

Maya Patel

2m

Can I add a second teammate?

JR

Jon Reyes

14m

Invoice shows the wrong company name

Remy
PN

Priya N.

1h

Thanks, that fixed it!

Wrapped up Sarah Kim Undo

See every open chat

Search names, emails, and messages to find any chat fast.

Inbox

3 open
SK

Sarah Kim

now

Is there a real person here?

M

Maya

9m

Thanks, that did the trick!

J

Jon

1h

You're a lifesaver 🙏

Assign it, snooze it, close it

Your team sees each change as it happens.

JR

Jon Reyes

Open

[email protected]

Jon Reyes

Our invoice shows the wrong company name.

Maya assigned this to Remy

On it. I'll send a corrected copy in a few minutes.

Assigned to
R
Remy Everyone sees this change

Works from the keyboard

Reply, assign, snooze, and close without touching the mouse.

Keyboard shortcuts

Move through conversations
j k
Open selected conversation
Enter
Search
/
Reply
r
Assign
a
Snooze
s
Close conversation
e
Back to inbox
Esc

Questions about the shared inbox

Can more than one person answer chats?
Yes. Your team shares one inbox, can assign chats to each other, and sees changes right away.
Can I come back to a chat later?
Yes. Snooze it while you wait on something, and it comes back when you're ready.
Do you charge per conversation?
No. You pay per workspace, based on how many people answer chat.

Ready to talk to your customers?

It's free to start, and you can have it running in a few minutes.

Start free