Snoot
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Customer chat for small teams.

Everything Snoot does, on one page. It's a short list on purpose.

Start free See pricing

Your brand, not ours

One script adds a chat in your colors and your name. It's about 15 KB, and the rest loads when someone clicks.

The chat widget →
T

Tidewater

Usually replies in a few minutes

Does the Team plan include priority support?

Remy

It does. I can move you over today if you'd like.

Yes please 🙌

Write a message…

One shared inbox

Assign, snooze, or close a chat with one key, and your whole team sees it right away.

The inbox →

Open

j k to move
MP

Maya Patel

2m

Can I add a second teammate?

JR

Jon Reyes

14m

Invoice shows the wrong company name

Remy
PN

Priya N.

1h

Thanks, that fixed it!

Wrapped up Sarah Kim Undo

Tickets for the long ones

Some questions take a few days. Give them an owner and a status your customer can check.

Tickets →

Your tickets

Refund for a duplicate charge

Waiting on team

Updated 2h ago

CSV export skips archived rows

Waiting on customer

Updated yesterday

Add a second billing contact

Done

Updated 3 days ago

Replies that follow them home

If someone leaves before you answer, your reply can still reach them by email.

T

Tidewater replied to your message

To [email protected]

Tidewater replied:

“Found it. The double charge is refunded, and you'll see it in 3 to 5 days.”

Continue chatting

Know who you're talking to

Notes, past chats, and the details your app sends, right next to the conversation.

Contacts →
SK

Sarah Kim

3 conversations · 1 note

Open

Does the Team plan include priority support?

now
Closed

Can I change the invoice email?

2w
Closed

Is there an API for contacts?

1mo

Note from Maya

Evaluating Team for their support crew. Prefers email over calls.

Say hi at the right moment

Small prompts on your chat button, shown on the pages you pick.

Nudges →

Comparing plans?

Happy to help you pick. Ask us anything, there's a real person around.

Shows on /pricing · once per visitor

Analytics with an off switch

Visitors and chats at a glance. Turn it off anytime.

Analytics →

Made for small teams

Pick the page that sounds like you.

Founders →

Live chat for when you still answer support yourself.

SaaS →

Identify users, track long-running issues, stay lightweight.

Small teams →

A shared inbox before you need a whole platform.

Say hello like you mean it.

Start free and see how it feels on your own site.

Start free